Associate Business Manager
Provides critical administrative and operational support to sales and client service teams. This role is responsible for tasks such as promotional entries and management of deadlines, new client onboarding, trade show preparation and communications, as well as management of retailer systems. Acting as the operational backbone for client-facing teams, the executive ensures seamless execution across high volumes of clients and retailers. Success in this role requires exceptional attention to detail, efficiency, and deep knowledge of cross-retailer platforms and processes.
Essential Responsibilities
- Follows selling team guidance for comprehensive administrative support with internal and client-facing materials.
- Basic understanding of structured business processes and internal tools to support client satisfaction and drive brand success. Maintains cross-functional knowledge of all client service responsibilities and retailer systems to ensure seamless, accurate execution across all areas of the business.
- Basic understanding of grocery retail market for brand placement and promotional execution.
- Facilitate and track incoming sample requests by coordinating with clients to ensure timely and accurate shipment to retailers. Maintain detailed records of all requests and delivery timelines, as well as communicate shipment tracking internally to support timely retailer follow-up.
- Follows a structured process for end-to-end promotional planning by creating and maintaining annual planning tools, managing promotional entries across retailer systems, and ensuring all deadlines are met. Collaborate with selling team to deliver timely, accurate, and effective execution that drives sales performance.
- Follows a structured process for end-to-end client onboarding by ensuring all systems, tools, and documentations are accurately completed and submitted on time. Partner cross-functionally to align internal teams, enabling a smooth transition that supports brand readiness and empowers sales team effectiveness.
- Follows a structured process to coordinate all aspects of trade show participation, including client attendance tracking, internal attendee logistics, and communication of key event details to clients to ensure seamless, well-prepared, and engaging trade show experience.
- Ensures that all members of the selling team are proactively planning on-shelf brand promotions and submitting relevant review opportunities to retailers in a timely manner.
Required Knowledge and Skills
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). |
Accurate data entry and document preparation skills; detail-oriented with strong organizational skills. |
Excellent time management and multitasking abilities; proven ability to prioritize and meet tight deadlines. |
Ability to manage schedules, meetings, and deadlines. |
Strong written/verbal communication skills |
Job Will Remain Open Until Filled