Director, Shopper Consumer Insights

At our Company, we grow People, Brands, and Businesses! We are seeking a Director, Shopper–Consumer Insights, a strategic leader responsible for shaping the shopper and consumer insights agenda for a diverse portfolio of CPG clients. This role leads a team of insight professionals, aligning analytics and storytelling with client priorities, revenue goals, and long?term growth strategies. The Director champions insight?driven decision?making, synthesizing complex data into strategic narratives, and ensuring the integration of shopper perspectives into planning, innovation, and go?to?market execution.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

Strategic Insights & Storytelling

• Develop strategic shopper, channel, and customer-specific stories that translate complex data into clear “So what? Now what?” business recommendations.
• Build retailer?aligned narratives that integrate innovation pipelines, shopper behavior, and category dynamics.
• Create high-quality presentations centered on storytelling, clarity, visualization, and strategic implications.
• Present insights confidently across a range of settings, including virtual presentations, client meetings, and large in?person audiences.

Analytics & Data Leadership

• Leverage POS, panel, shopper loyalty, and secondary industry data to create comprehensive insights solutions.
• Operate as a working director, comfortable pulling, navigating, and validating data when needed.
• Guide team members on analytical methodology, data interpretation, and integration of multiple data sources.
• Support initiatives related to assortment opportunities, customer planning, new item development, and customer-specific insights storytelling.

Client Leadership & Business Management

• Manage a client portfolio valued at approximately $2M+, providing consultative leadership and identifying opportunities to expand services.
• Partner with clients and internal stakeholders to understand business objectives, influence strategy, and deliver insights that support growth goals.
• Participate in client interviews, discovery sessions, and capability presentations as a subject matter expert.
• Drive consultative selling by identifying needs, scoping opportunities, and positioning new service solutions.
• Support contract conversations, revenue planning, and business development discussions.

Team Leadership & Development

• Lead a mid-sized team of insight professionals, providing coaching, development, and performance leadership.
• Promote best?in?class analytic standards and consistent value?creation measurement.
• Foster a collaborative, insight?driven team environment focused on excellence and strategic influence.
• Facilitate cross-client sharing of best practices and thought leadership.

Professional Expertise & Collaboration

• Maintain hands-on responsibility for select clients while supporting broader team deliverables.
• Continue building professional skills through industry education, networking, and staying current with shopper and consumer insights trends

Qualifications:

• Bachelor’s degree required; MBA preferred.
• 15–20+ years of experience in shopper insights, consumer insights, category management, or CPG?related analytics.
• CPG industry experience is required—preferably with manufacturer-side insights, retail-facing analytics, or selling/category management roles.
• Experience leading teams of seven or more insight/analytics professionals.
• Demonstrated experience as a working director capable of both leadership and hands?on analytic work.
• Advanced PowerPoint skills and proven ability to present confidently to groups of all sizes.
• Strong consultative skill set with experience managing revenue, client relationships, and service expansion.
• Approximately 25% travel expected.

Job Will Remain Open Until Filled