Client Services Manager - Hybrid in Grand Rapids, MI
At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Client Services Manager who can lead the creation and implementation of marketing events. In this highly visible role, the Manager for Client Services' responsibilities will focus on being the key point of integration across multiple internal functions. You will act as a liaison with the client and retailer to ensure the seamless delivery of events. Your mission is to create and deploy a culture of service excellence that exceeds client and retailer expectations.
Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
- Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with company match
- Training and Career Development
- Generous Paid Time-Off
Responsibilities:
- Create, implement, execute and manage marketing events.
- Project management: event program tracking, timeline development and management, pre- and post-promotional analysis, and reporting.
- Management of team members and ensure the successful delivery of key SLAs and deliverables.
- Build strong client and retailer relationships to ensure that deliverables are successfully achieved while creating a culture of service excellence.
Qualifications:
- Bachelor's Degree or equivalent experience required
- 1-3 years of experience in Consumer products, brand, or agency
- Experience in event execution preferred.
- Strong negotiation, project management, research, analysis, and presentation skills.
- Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
- Excellent written and verbal communication skills; Able to build and maintain a strong client relationship
Job Will Remain Open Until Filled